OUR STORY

Previously known as Cocoa Boutique and Chocolate Gallery, Harriston is a Malaysian homegrown brand owned by a family of dedicated chocolate makers.

Harriston offers an extensive selection of chocolates with more than 200 products ― all made from the finest cocoa beans based on time-honoured methods and innovative recipes, some of which are uniquely Malaysian and can only be found exclusively at Harriston.

Harriston also promotes experiential education through creative products, in-store displays,informative tours, storybooks and workshops.

For the past 12 years, Harriston has been led by our founder S.C.Teng and his children as well as a team of artisan chocolatiers. Our relentless dedication has brought forth an array of exquisite chocolates, making Harriston one of the largest homegrown chocolate makers and retail chains in Malaysia having served more than 4 million customers from over 80 countries around the world.

Harriston envisions itself as an international brand that promotes experiential education through its creative products, a torchbearer that hands down the richness of Malaysian natural and cultural heritage to the next generation and a pathfinder that brings the inspiring joy and magical love of chocolate to the world.

OUR STORY

Previously known as Cocoa Boutique and Chocolate Gallery, Harriston is a Malaysian homegrown brand owned by a family of dedicated chocolate makers.

Harriston offers an extensive selection of chocolates with more than 200 products ― all made from the finest cocoa beans based on time-honoured methods and innovative recipes, some of which are uniquely Malaysian and can only be found exclusively at Harriston.

Harriston also promotes experiential education through creative products, in-store displays,informative tours, storybooks and workshops.

For the past 12 years, Harriston has been led by our founder S.C.Teng and his children as well as a team of artisan chocolatiers. Our relentless dedication has brought forth an array of exquisite chocolates, making Harriston one of the largest homegrown chocolate makers and retail chains in Malaysia having served more than 4 million customers from over 80 countries around the world.

Harriston envisions itself as an international brand that promotes experiential education through its creative products, a torchbearer that hands down the richness of Malaysian natural and cultural heritage to the next generation and a pathfinder that brings the inspiring joy and magical love of chocolate to the world.

CORE VALUES 01

Quality

 

Harriston chocolates are made based on time-honoured Belgian and French production methods, using 100% pure cocoa butter and carefully selected ingredients in adherence to ISO 9001, HALAL certification requirements, rigorous quality control and international hygiene standards. To ensure product variety, freshness and stock availability in all our stores, we place great emphasis on stock rotation as well as efficient inventory and merchandise management.

CORE VALUES 02

Variety

 

At Harriston, we offer more than 300 varieties, from white and dark chocolates to classic Tiramisu chocolate, exotic tropical fruit and herbal chocolates that are uniquely Malaysian like durian chocolate and Tongkat Ali chocolate to even sugar-free chocolates for the health-conscious chocolate lovers ― all ready to tantalize the most discerning taste buds.

CORE VALUES 03

Creativity

 

Harriston chocolates are carefully packed in aesthetically and thoughtfully designed packaging, some of which are inspired by Malaysian cultures and heritage, making our chocolates a feast for the eyes and palate as well as an inspiring treat to the inquisitive mind.

CORE VALUES 04

Heart-warming
Hospitality

 

At Harriston, the largest chocolate retailer in Malaysia, we make every visit experiential and memorable. Our customers enjoy a cosy shopping ambience with friendly service. Some of our store assistants are able to speak as many as five languages to assist shoppers’ enquiries.

CORE VALUES 05

Experiential Shopping

 

At Harriston, we engage our customers by enabling them to experience, participate and learn about what they purchase. Not only can shoppers sample an extensive range of Harriston chocolates, they also get to discover the richness of Malaysian cultural and natural heritage as well as the world’s chocolate history through in-store displays, local paintings and murals, storybooks, live demonstration and explanation of chocolate making and its origin.

Customers will also get a chance to create their own handmade chocolates at Harriston DIY Chocolate Workshop. And they can also lounge and enjoy a cup of chocolate beverage to satiate their taste buds at Harriston Signature Cafe.

MILESTONES

Harriston grew to where it is today with one mission in mind ; to bring the best chocolates from Malaysia to the world.

 

January 2005

The Beginning

The first Cocoa Boutique outlet in Jalan Kamuning, off Jalan Imbi in Kuala Lumpur. With 10,000 sq ft in space, this boutique features a wide array of chocolates for retail, including a site for the growing of cocoa and other Malaysian fruit trees. A pioneer in the area, the district of Jalan Imbi soon became a well-known hub for chocolates.

June 2005

The Expansion

To leverage on the booming chocolate and tourism business in Malaysia, the company opened the second Cocoa Boutique outlet in Jalan Bagan Jermal, Penang. Within close proximity to the popular tourist spot Gurney Drive, this outlet attracts tourists by the loads and contributes significantly to the company’s sales performance.

January 2006

The Birth of Chocolate Gallery

Due to high demand, Chocolate Gallery was first opened at Gohtong Jaya, Genting Highlands, a popular destination in Malaysia for its cool weather, leisure and casino. Tour buses and visitors make stopovers before heading to / back the resort at the hilltop, ensuring high visitation to the gallery year on year.

April 2008

The Flagship Boutique

The flagship Cocoa Boutique opened at the Malaysian Tourist Information Centre (MATIC), located in the heart of Kuala Lumpur. With 5,000sq ft of space, the boutique became a must-visit tourist destination and is in line with Tourism Malaysia’s efforts in promoting Malaysia’s local products. A mini chocolate processing unit was set up to enhance the visitor experience, providing an educational tour on cocoa’s history and the refined art of chocolate making for all visitors.

February 2009

The Chocolate Factory Outlet

Capitalising on the booming business, Chocolate Gallery expanded and opened its second outlet in the chocolate district of Jalan Inai, Kuala Lumpur. Located adjacent to the gallery is the warehouse facility, which provides for easy access and inventory of goods.

Year 2012

Manufacturing Plant Opening at Mah Sing Industrial Park

Inline with our 2012 business expansion plan, we opened our own manufacturing plant at Mah Sing Industrial Park.

June 2012

Masterchef Selebriti Malaysia 2012

A total of 16 celebrities from various fields are invited to compete in a seven-week cooking competition at our outlet in MATIC- Malaysia Tourism Centre to win money for their favorite charity organizations. The challenge theme for this episode is Chocolate and the celebrity contestant needs to make chocolate praline.

Year 2013

The Start of DIY Chocolate Workshop

With the maturity of staff trained, and an aim to offer creative experiences in the appreciation of chocolate craftsmanship, Harriston officially started conducting introductory DIY chocolate workshops.

Year 2016

Opening of First Harriston Cafe at Gohtong Jaya

May 2017

Opening of Harriston Signature Outlet at Shamelin Perkasa

A new outlet offering Chocolates, Cafe, Arts, Chocolate Workshops, Educational Tours and Souvenirs Shopping is opened. More than chocolate, we offer a Unique Malaysian Chocolate Experience.

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